Privacy Policy

Last updated: January 1, 2025

1. Data We Collect

At Dougspoolspa, we collect personal information that you voluntarily provide to us through our contact forms and quote requests. This includes your name, email address, phone number, and the content of your message. We also collect technical browsing data, such as IP address, browser type, operating system, and pages visited, through cookies and analytics technologies.

2. Purpose of Processing

Your data is used exclusively for:

  • Responding to your inquiries and requests for information about our hydraulic engineering and aquatic infrastructure construction services.
  • Managing commercial and technical communication with potential and existing clients.
  • Improving our website through traffic analysis and browsing behavior.
  • Complying with applicable legal and regulatory obligations in Argentina.

3. Legal Basis for Processing

The processing of your data is based on your explicit consent when submitting a form, as well as Dougspoolspa's legitimate interest in managing B2B commercial relationships and improving its services.

4. Cookies and Tracking Technologies

We use first-party and third-party cookies (Google Analytics) to analyze site usage and optimize its performance. You can configure your browser to reject all cookies or to alert you when a cookie is sent. However, some site features may not function properly without them.

5. Storage and Security

Your data is stored on secure servers located in Argentina and the United States, with appropriate technical and organizational measures to protect it against unauthorized access, loss, or destruction. We retain your data for as long as necessary to fulfill the described purposes or as required by legal obligation.

6. Transfer to Third Parties

We do not share your personal data with third parties, except when necessary to comply with the law, protect our rights, or with service providers acting as data processors (hosting, email platform, web analytics). These providers are subject to confidentiality agreements and only process data according to our instructions.

7. Your Rights

In accordance with Argentina's Personal Data Protection Law (Law 25.326) and the General Data Protection Regulation (GDPR) if you reside in the European Union, you have the right to:

  • Access your personal data and know how it is processed.
  • Request the rectification of inaccurate or incomplete data.
  • Request the deletion of your data when it is no longer necessary.
  • Restrict or object to the processing of your data.
  • Request the portability of your data to another controller.
  • Withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise these rights, contact us using the information provided in point 9.

8. Commitment Against Misinformation

Dougspoolspa does not make misleading claims, does not use false urgency, does not present fictitious testimonials or endorsements, and does not claim unverified official affiliations. All information about our projects and technical capabilities is accurate and verifiable. We do not guarantee specific results without a prior project analysis.

9. Contact

If you have questions about this policy or wish to exercise your rights, you can contact us at:

Dougspoolspa
Moya 726 Hab. 644
Phone: (1358)46-1265
Email: info@dougspoolspa.com

10. Changes to This Policy

We may update this privacy policy periodically. We will notify you of any changes by posting the new version on this page. We recommend reviewing this page occasionally to stay informed.

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